System Status - Routing Forms [New]

Tracks issues related to visitors' ability to interact with the routing forms

Time Status Message
1 week, 1 day ago 3_Partial service disruption ISSUE DETECTED: We’ve identified an issue where, in some cases, answers are being transferred between consecutive questions of the same type in Routing forms. For consecutive single-select questions, this will only occur when all questions share the same answer. For consecutive multi-select questions, the answer to the first question will be transferred to the next question, even if the answer isn't shared between the questions. To avoid this issue, please set each of the consecutive questions to use the 'List options' Question Style instead of 'Quick options' in the question settings shown in the right-hand sidebar after selecting a question. Our team is actively working to resolve this and will share updates as soon as more information becomes available.
Status Legend
1_Operational Operational 4_Complete service disruption Complete service disruption 5_Incident report Incident report 3_Partial service disruption Partial service disruption